8baji Privacy Policy —
Your Information Is Our Responsibility

1 What Types of Information We Collect

For the purpose of account registration and service delivery on the 8baji platform, we may collect the following types of information:

Personal Identification Information

• Full name and date of birth (for age verification — applicable to users aged 21 and above)
• Valid email address
• National ID (NID) number or passport number (for identity verification)
• Bangladeshi address

Financial Transaction Information

• bKash, Nagad, Rocket, or bank account details (for processing transactions)
• Deposit and withdrawal history
• Transaction reference numbers

Technical and Usage-Related Information

• IP address and device information
• Browser type and version
• Time spent on the site and pages visited
• Cookie and local storage data (see Section 7 for details)
• Login time and location data (for geographic verification)

2 Purpose of Data Collection

8baji collects and uses your information only for the following purposes:

1. Account Creation and Management: To register your account, verify login, and ensure security.
2. Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
3. Identity Verification (KYC): To verify age and identity in order to prevent fraud and ensure responsible gaming.
4. Customer Support: To provide assistance and resolve complaints through 24/7 live chat.
5. Promotional Communication: To send you bonus offers, promotions, and new game updates with your consent.
6. Platform Improvement: To analyse user experience and improve the quality of our services.
7. Legal Obligations: To comply with applicable laws and regulations.

3 Data Sharing and Third Parties

8baji never sells your personal information and does not transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

Service Provider Partners

Payment gateways (such as bKash, Nagad), game software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe), and technology service providers receive only the information necessary to carry out their designated functions. They are required to comply with our privacy standards.

Legal Requirements

If disclosure of information is required to fulfil a court order, a lawful request from a law enforcement agency, or applicable legal obligations, we are required to comply.

Organisational Changes

In the event of a change of ownership, merger, or acquisition of 8baji, user information may pass to the new entity. In such a case, we will notify you in advance.

4 Our Data Security Measures

To ensure the security of your information, 8baji takes both technical and organisational measures:

• SSL Encryption: All data transfers are secured with 256-bit SSL/TLS encryption.
• Two-Factor Authentication (2FA): An additional layer of security for account access.
• Encrypted Database: All sensitive information stored is kept in encrypted form.
• Regular Security Audits: Periodic security reviews conducted by third-party experts.
• Strict Access Controls: Only authorised personnel can access specific data.
• Firewall and Intrusion Detection: Continuous system monitoring.

Nevertheless, 100% security on the internet cannot be guaranteed. We therefore recommend that you change your password regularly and never share your account details with any third party.

5 Data Retention Period

8baji retains your information only for as long as it is necessary:

• Active Account: For as long as your account remains active.
• After Account Closure: For a maximum of five (5) years in accordance with legal and regulatory requirements.
• Financial Transaction Records: For the period determined by the guidelines of financial regulatory authorities.
• Marketing Consent: Until consent is withdrawn.

Once the retention period has passed, we delete or anonymise your information using secure methods.

6 Your Rights

As a user of 8baji, you have the following rights:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can request correction of incorrect or incomplete information.
• Right to Erasure: In certain circumstances, you can request that your information be deleted (except where legal obligations apply).
• Right to Object to Processing: You can object to your information being used for marketing purposes.
• Right to Data Portability: You can receive a copy of your information in a structured format.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.

To exercise these rights, please contact us using the contact details below.

7 Cookie Policy

8baji uses cookies and similar tracking technologies to improve the functionality of the platform:

Essential Cookies

These are essential for the core functionality of the platform — they are used to maintain login sessions, verify security, and save language preferences. Disabling these cookies may cause the site to not function properly.

Analytical Cookies

Used to understand how users interact with the site. This information helps improve our services and is not personally identifiable.

Cookie Controls

You can block or delete non-essential cookies through your browser settings. However, doing so may limit certain features of the site.

8 Protection of Minors

8baji is a platform operated exclusively for users aged 21 and above. We do not intentionally collect or store any information from minors.

If we become aware that information has been collected from a minor, we will immediately delete that information and close the associated account. If a parent or guardian believes their child is using our platform, please contact us.

9 International Data Transfers

In some cases, your information may be processed or stored on servers outside Bangladesh, particularly where our technology partners' data centres are located. In such cases, we ensure that:

• Adequate data protection provisions are in place in the receiving country, or
• Equivalent protection is ensured through contractual safeguards.

For any international transfer, we maintain the standards set out in this privacy policy.

10 Third-Party Links and Services

The 8baji platform may have connections to third-party payment gateways and game providers. These third-party services have their own privacy policies, which are outside our control.

We recommend that you read the privacy policy of any third-party service before using it. 8baji is not responsible for how your information is handled on those third-party platforms.

11 Changes to the Privacy Policy

8baji reserves the right to update or change this privacy policy at any time. For significant changes, we will notify you in the following ways:

• Sending a notification to your registered email address
• Displaying a clear notice when you log in to the platform
• Changing the "Last Updated" date at the top of this page

If you continue using the platform after a revised policy is published, you will be considered to have accepted the new policy. If you do not agree with the revised policy, please close your account and stop using the platform.

12 Security Breach Notification

If a data security breach occurs in our systems and puts your personal information at risk, we will:

• Take immediate action as soon as the incident is known.
• Notify you by email within the timeframe required by law.
• Provide clear information about the nature of the breach, the type of data affected, and our response.
• Advise you on specific steps to protect your account.

13 Responsible Gaming and Data Use

8baji uses information about your gaming activity to ensure responsible gaming. By analysing this data, we:

• Identify unusual or high-risk gaming behaviour.
• Proactively offer assistance where needed.
• Enforce requests for self-exclusion or limit-setting.

To learn more about responsible gaming, visit our Responsible Gaming page.

14 Contact and Complaints

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:

We consider every request seriously and aim to provide a resolution as quickly as possible. Maintaining fair play and user trust is our highest priority.